Efkon India
An Austrian firm providing customized smart traffic management solutions for government agencies.
Founded
1994
30+ years
Location
Hyderabad
India
Industry
Smart Traffic
Management
Projects
Highway Traffic Management System (HTMS)
HTMS manages traffic through 480+ sub-systems on 158-km Outer Ring Road connected by optical fiber network.
CCTV Cameras
Monitoring
ATCC Systems
Classification
Emergency Boxes
ECB units
VMS Boards
Messaging
SLA Compliance & Team Leadership
Operational excellence
Contributed to a 30-member operational team, ensuring stringent SLA compliance for the Highway Traffic Management System (HTMS) on ORR, Hyderabad.
Testing & Technical Support
System validation and support
Performed functional testing and provided software support for the HTMS web application and its 480+ interconnected sub-systems.
Executed a wide range of testing including Smoke, Regression, UI, Usability, and System Integration to validate system performance.
Identified and systematically reported bugs, coordinating with the Development Team to achieve timely resolution.
Client Management & UAT
Stakeholder coordination
Managed client requests and concerns, escalating to management and actively participating in User Acceptance Testing (UAT) and Trial of Completion (TOC).
System Monitoring & Operations
24/7 operational support
Ensured critical system uptime by actively monitoring 480+ roadside equipment via NMS and promptly troubleshooting application, system, and network issues.
Collaborated with the Maintenance Team to troubleshoot equipment issues, providing essential on-site support when necessary.
Managed and supported Control Room Operations, contributing to smooth traffic flow management.
Involved in creation and dissemination of VMS messages for real-time traffic alerts, designing multilingual content in Telugu, Hindi, and English to effectively communicate with diverse commuters.
Key Achievements
158-km ORR coverage - Complete highway management
VMS Alert Design - Traffic alerts in 3 languages
System Testing - Comprehensive HTMS validation
Traffic alerts created in Telugu, Hindi & English
